FAQ

We pack everything carefully, but if something arrives damaged, take a photo and contact us right away. We’ll sort it out fast.

You can email us directly or message us through the store. We respond quickly and personally, no bots here.

Yes, we’ll refund items that meet our return policy. If there’s a problem, let us know and we’ll work with you to resolve it.

Totally. The mounts are designed to support standard gaming gear. For heavier or unusual items, reach out and we’ll suggest the best fit.

Yes, high-strength adhesive strips can work well on clean, flat surfaces. Just make sure they support the weight of your gear.

We’re open to custom requests! Message us with what you have in mind, if it’s doable on our machines, we’ll do our best to make it happen.

Pretty closely, but keep in mind that lighting, screen settings, and 3D printing may cause slight differences in shade or finish.

Standard shipping is around $11 AUD within Australia and around $20 AUD internationally.

Most orders ship within 2–5 business days. Larger bundles or high order volume may take a little longer. Once shipped, you’ll receive a tracking number.

Yes, we ship worldwide! Delivery times and costs depend on your location. We’re always working to make international shipping more affordable.

They’re printed with strong, quality-tested materials like PLA+ and PETG. If used as intended (e.g., holding gaming gear), they’re sturdy and reliable.

Absolutely. You can choose how many pieces to use, where to place them, and mix parts to fit your space. More customization options are coming soon!